Concerns and Complaints


From time to time, parents and others connected with the school, may become aware of matters which cause them concern.  To encourage resolution of such situations the Governing Body has adopted a ‘Complaints Procedure’.  The school will deal with all complaints in a sensitive, impartial and confidential manner and ask that any complainant do the same.

Any person, including members of the public, may make a complaint about any provision of facilities or services that a school provides, unless statutory procedures apply (such as exclusions or admissions).

Please follow the link below to read our policy:-

SMPS – Communications Policy
SMPS Complaints Policy 2018